What is our customer service policy?
Your satisfaction is our top property. Our customer service department is always here to help assist you with any problems or other related issues. For order inquiries, please send an email to email@example.com, for phone support call us at +1 866 688 7239 during standard business hours. Please remember that all queries are answered in the order in which they are received, and as a result, delays can occur from time to time.
Where do we ship NutraFX products?
We ship to all areas of the United States, our logistics network ensures competitive shipping rates and excellent delivery operations. We also have a healthy roadmap for expanding our reach internationally, check back in the future for precise updates on our coverage roadmap.
What is our return policy?
If the products you received were damaged in any way shape or form, you may be eligible for return. Please send us an email to firstname.lastname@example.org with a comprehensive explanation of the problem experienced. Along side your full details and purchase information. Please include your order number that was emailed to you upon purchase.
A NutraFx representative will then get in touch with you and explain the next steps for resolving the return request.
What is the NutraFx points system?
The NutraFX rewards system allows you to accumulate points based on your purchases. This allows you to accumulate aggregate points that can be used for discounts on future purchases. Please note that the point system is subject to change at anytime and without prior notice. To view your points, navigate to My NutraFx on the right hand side and login with your account credentials.